Bailey University Technician Cohort Program
The Bailey University Cohort Program is a structured, career-launching training experience designed to take entry-level hires and develop them into confident, capable Junior Technicians in just 9–12 months.
Why This Program Exists
We’re redefining how technicians are developed across Bailey.
- Create consistency across all branches
- Accelerate technician readiness
- Improve retention and long-term engagement
- Build a unified, high-performance culture
Each cohort includes 6–9 apprentices across 3 regions, progressing together to build accountability, collaboration, and confidence.
Program Structure
Stage 1: Branch-Led Development (Days 0–90)
Your journey starts at your home branch with hands-on learning and mentorship.
You’ll Focus On:
- Safety training and onboarding
- Bailey Basics and core systems
- Crown Apprentice Modules 1 (PM Basics)
- Introduction to fieldwork and performance KPIs
- Tech Connect participation
Outcome: Independent Preventative Maintenance (PM) readiness and basic field capability
Stage 2: Cohort-Based Development (After 90 Days)
After your foundation is built, you transition into a centralized cohort learning experience.
What to Expect:
- Monthly instructor-led classes
- Training led by the Technical Support Manager (TSM)
- Standardized curriculum across regions
- Continued real-world field experience between sessions
Outcome: Advanced troubleshooting skills and progression toward Junior Technician
Monthly Training Sequence
Your cohort will progress through a structured curriculum:
- Basic Electrical Systems (Crown Apprentice Modules 2)
- GK21–25 Engine Training
- Crown Reach Trucks
- Junior Line Class 3 Product
- Crown Pallet Trucks
- D04EG Engines
- Crown Counterbalance
- MLA Electric Counterbalance
Defined Career Progression
Advancement is based on skill mastery—not time:
New Hire → Safety & Foundations
Apprentice I → PM Independence
Apprentice II → Troubleshooting Introduction
Junior Technician → Diagnostics & Job Execution
Built for Real Growth
This program blends classroom learning with field experience so technicians develop:
- Technical knowledge
- Diagnostic skills
- Customer service capability
- Confidence working independently
Who Supports You
Branch Trainers
- Lead hands-on development and daily training
Technical Support Manager (TSM)
- Leads monthly cohort sessions
- Tracks progress and ensures consistency
Field Service Managers (FSMs)
- Run weekly Tech Connects
- Provide performance coaching and accountability
What Success Looks Like
By the end of the program, technicians will:
- Be fully job-ready Junior Technicians
- Perform diagnostics and repairs independently
- Demonstrate consistent skill levels across regions
- Be integrated into a strong technician culture
Why Join the Bailey University Cohort Program?
- Accelerated career path
- Structured, proven development model
- Hands-on experience from day one
- Cohort-based support system
- Clear progression milestones
Overview
Grow with Bailey
This isn’t just training—it’s a coordinated, hands-on learning journey built around real field experience, consistent instruction, and a strong team-based culture.
Our Commitment
Investing in Our Team
At Bailey, we’re committed to your career development. With Bailey University, we bring structure to your ongoing learning and growth with our program designed exclusively for our employees. We believe in investing in our team members and providing them with the tools and resources they need to succeed.
Why Bailey
A Culture of Excellence
Bailey is built on a foundation of strong values and a commitment to our employees' success. We offer competitive pay, comprehensive training programs, and a family business culture. Join us and become part of a team that values diversity, sustainability, and continuous improvement.
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01
Competitive Pay
Industry-leading compensation and benefits. -
02
Career Development
Bailey University for ongoing training and growth. -
03
Sustainability
Environmentally sustainable practices. -
04
Health & Wellness
Comprehensive health, dental, and vision plans. -
05
401K Match
Enhance your financial security with our matching program. -
06
Family Culture
A supportive and collaborative work environment.
By the Numbers
About Bailey
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75years in business
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10locations
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8+Average Tenure (Years)
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1stTRUE Zero Waste Forklift Dealer
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200+Certified Technicians
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350+Dedicated Employees
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401KMatch Program
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3Weeks PTO Starting
Join the Team
From road and shop tech positions to roles in administration and sales, we’re looking for dedicated individuals who are eager to grow with us. Discover the benefits of working at Bailey!
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