24/7 Service
Your business never stops. Neither do we.
Overview
Always There for You
Experience unparalleled support around the clock. Our 200+ factory trained technicians, deep rental fleet, and parts inventory ensures you have maximum uptime. Choose Bailey for unwavering dedication to operational success, 24/7.
Support
Service Offerings
Explore our range of services designed to keep your equipment running smoothly.
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BaileyCare™
Meticulous 100-point inspections and planned maintenance to keep your equipment efficient.Schedule Service -
BaileyCare™ Pro
Planned maintenance, extended warranty, and basic coverage.Schedule Service -
BaileyCare™ Elite
Full maintenance plan for predictable cash flow & minimal downtime.Schedule Service -
Rentals
Replacement vehicles to ensure continuous operations during servicing.Schedule Service -
Emergency Repairs
Rapid response to unexpected malfunctions.Schedule Service -
Mobile Tire Press
Expert technicians come to you, ensuring top-quality tire installations on-site.Schedule Service
Challenges
We’re here to help
We bring our 75 years of expertise and 200+ factory trained technicians to the table so that you can focus on running your business while we take care of the equipment.
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01
Unexpected Downtime
Our 4-hour response time guarantee, 24/7 emergency service, and fleet of rental & loaner trucks keep you running. -
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Safety Incidences
We provide safety recommendations, fixes, and training to keep your operators safe and your business in compliance with OSHA. -
03
Cost Variability
Our BaileyCare™ plans make your maintenance costs predictable and reduce your overall cost of ownership.
Solutions
Comprehensive Support
With our 200+ factory-trained technicians across 10 branches, we’re prepared to service your forklifts and other warehouse equipment. Our suite of services spans proactive routine maintenance, adaptive repair solutions, and sustainable operational practices.
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Dock & Door ServiceMaintenance services for loading dock equipment and warehouse doors to ensure smooth and safe operations.
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Racking MaintenanceRegular inspections and repairs of your racking systems to maintain structural integrity and safety.
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Preventative MaintenanceRegular inspections and maintenance to catch potential issues before they become major problems, ensuring smooth operations and minimizing downtime.
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Fleet ManagementComprehensive fleet management services to ensure your equipment is always in top condition and ready for use.
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Technical Support24/7 access to our team of expert technicians who can provide troubleshooting and guidance to resolve issues quickly.
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On-Demand RepairsFast and efficient repair services with immediate access to in-house OEM and aftermarket parts, minimizing downtime and ensuring quick resolutions.
How We Operate
Our Approach to Service
Our structured approach ensures your service needs are met efficiently. From initial consultation to continuous support, we provide comprehensive service solutions for lasting success.
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01LearnUnderstanding your service needs.
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02IdentifyAssessing current equipment and operations.
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03PlanCrafting a tailored service plan.
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04ExecuteImplementing the service solutions.
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05ScaleOptimizing service for long-term success.
Backed by Bailey
Your Trusted Partner
Your operations deserve unwavering commitment, and we promise just that. Our 4-Hour Response Time Guarantee stands testament to our dedication. In the rare instance we falter, we shoulder the responsibility. Every technician, every service, is a pledge towards your uninterrupted business growth.
Sustainability
The Green Equipment Company
We don’t just react to problems; we anticipate them. Our commitment to sustainability is reflected in our proactive approach to maintenance, ensuring optimal equipment health and long-lasting efficiency. We’ve transitioned our technician’s fleet to eco-friendly vehicles, ensuring that our top-notch services come with minimal environmental repercussions.
Ready to Get Started?
Contact us today to discuss your service needs and discover how Bailey can help you succeed.
Our Insights
See what we’re up to and stay informed with Bailey’s latest updates.
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07.12.2024
Customer Success Story: Ole Smoky Moonshine Storage Capacity Soars by 55% with Bailey’s Racking Solutions
Case Studies, One Material Handling Solution -
05.07.2024
Bailey Sponsors Walk Bike Nashville’s 20th Annual Tour de Nash
Life at Bailey, Sustainability -
10.28.2023
Bailey Partners with Nordock
One Material Handling Solution