24/7 Service

Your business never stops. Neither do we.

Overview

Always There for You

Experience unparalleled support around the clock. Our 200+ factory trained technicians, deep rental fleet, and parts inventory ensures you have maximum uptime. Choose Bailey for unwavering dedication to operational success, 24/7.

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Support

Service Offerings

Explore our range of services designed to keep your equipment running smoothly.

BaileyCare™ Basic

Meticulous 100-point inspections and planned maintenance to keep your equipment efficient.

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BaileyCare™ Plus

Planned maintenance, extended warranty, and basic coverage.

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BaileyCare™ Pro

Full maintenance plan for predictable cash flow & minimal downtime.

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Rentals

Replacement vehicles to ensure continuous operations during servicing.

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Emergency Repairs

Rapid response to unexpected malfunctions.

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Mobile Tire Press

Expert technicians come to you, ensuring top-quality tire installations on-site.

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Challenges

Comprehensive Support

With our 200+ factory-trained technicians across 10 branches, we’re prepared to service your forklifts and other warehouse equipment. Our suite of services spans proactive routine maintenance, adaptive repair solutions, and sustainable operational practices.

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Dock & Door Service

Maintenance services for loading dock equipment and warehouse doors to ensure smooth and safe operations.

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Racking Maintenance

Regular inspections and repairs of your racking systems to maintain structural integrity and safety.

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Preventative Maintenance

Regular inspections and maintenance to catch potential issues before they become major problems, ensuring smooth operations and minimizing downtime.

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Fleet Management

Comprehensive fleet management services to ensure your equipment is always in top condition and ready for use.

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Technical Support

24/7 access to our team of expert technicians who can provide troubleshooting and guidance to resolve issues quickly.

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On-Demand Repairs

Fast and efficient repair services with immediate access to in-house OEM and aftermarket parts, minimizing downtime and ensuring quick resolutions.

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How We Operate

Our Approach to Service

Our structured approach ensures your service needs are met efficiently. From initial consultation to continuous support, we provide comprehensive service solutions for lasting success.

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01
Learn

Understanding your service needs.
02
Identify

Assessing current equipment and operations.
03
Plan

Crafting a tailored service plan.
04
Execute

Implementing the service solutions.
05
Scale

Optimizing service for long-term success.

Backed by Bailey

Your Trusted Partner

Your operations deserve unwavering commitment, and we promise just that. Our 4-Hour Response Time Guarantee stands testament to our dedication. In the rare instance we falter, we shoulder the responsibility. Every technician, every service, is a pledge towards your uninterrupted business growth.

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Sustainability

The Green Equipment Company

We don’t just react to problems; we anticipate them. Our commitment to sustainability is reflected in our proactive approach to maintenance, ensuring optimal equipment health and long-lasting efficiency. We’ve transitioned our technician’s fleet to eco-friendly vehicles, ensuring that our top-notch services come with minimal environmental repercussions.

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